How do I get a refund from Qatar Airways?

  • Qatar Airways is one of the leading airlines based in Doha, Qatar. The airline is known for the premium services they offer on the flight, along with excellent customer service. The staff members at the airline focus on making their passenger's travel experience hassle-free. If you booked a flight with them and got to cancel it for some reason, you must be thinking, How do I get a refund from Qatar Airways? Passengers do not have to worry about the refund.

    If a passenger is willing to get a refund from Qatar Airways, it is important to know the process, cancellation fees, policy, and more. To make things easy for you, the following information contains everything you need to know.

    Get a refund from Qatar Airways

    To get a refund from the airline, it is necessary to cancel your ticket first. The flight cancellation can be done online, over the phone with an agent, or directly at the airport.

    Cancel Qatar Airways ticket online

    The online process of canceling tickets online is very simple and requires only a few minutes.

    Visit Qatar Airways' official website on your browser.
    On the home page, select the 'Manage booking' option.
    Enter details such as the reservation number and the passenger's last name.
    Enter search and then tap on 'Cancel booking.'
    Follow the instructions on your screen and tap on confirm.
    Wait for a cancellation message from the airline.

    Cancel Qatar Airways ticket over the phone

    Qatar Airways offers its passengers assistance over the phone. To speak with an agent and get your refund over the phone, follow the steps given below.

    Please ensure to dial the valid customer support number at 1-877-777-2827 or 1-802-304-5686.
    Follow the instructions given on the IVR and press the correct keys.
    Wait for your call to get through the wait time while it is on hold.
    Once on the call with an agent, speak to them about your queries/issues.

    Qatar Airways cancellation charges

    Passengers must note that your total booking value minus the cancellation charges will be initiated to the account as a refund. If a passenger wants to get a full refund from Qatar Airways, they must cancel it within a 24-hour cancellation window, which allows passengers to cancel their ticket for free within 24 hours of booking. After that, a fee must be charged. The cancellation fee may vary with the ticket and fare type you purchased.

    Qatar Airways refund policy

    It is important to know Qatar Airways' refund policy before proceeding with anything.

    Refunds will be initiated to the passenger's source account upon presenting the proof of payment.
    In case of booking made via a third-party site or travel agency, passengers must contact them for cancellation and refund.
    Refunds will be issued for the unflown/unused portion of the ticket.
    Refunds will be initiated to the source account or payment method through which payment was made while booking the flight.
    In case of cancellation made by the airline's fault or because of illness or death of a passenger or their close family member, you can ask the airline to waive the cancellation fee.
    The airline can refuse a refund if the cancellation request is later than 12 months after the expiry of the ticket.

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