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之前係YxxBxxxxx落左訂(HK$一萬左右)，想買一個三萬幾既療程， 但後尾諗諗下唔想買，要求美容院比我轉買其他大概萬幾蚊既療程， 點知佢地話公司規定要比多一倍既錢先可以轉其他， 但我落訂時佢地完全無講過，我問佢地條款有無列明，職員只係比我睇有條例話限期前唔比埋尾數就當放棄訂金， 打去佢地CS又話會覆返我，等左一個星期都無回覆， 頭先打去又話CS唔係度，問佢幾時會返又話唔知
請問點先投訴到？如果打去消費者委員會會唔會受理？